Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
<?php if ($loggedIn) { ?>
<div class="joms-focus__button--options--desktop">
<a href="javascript:" data-ui-object="joms-dropdown-button">
<svg viewBox="0 0 16 16" class="joms-icon">
<use xlink:href="<?php echo CRoute::getURI(); ?>#joms-icon-cog"></use>
</svg>
</a>
<!-- No need to populate menus as it is cloned from mobile version. -->
<ul class="joms-dropdown"></ul>
</div>
<?php } ?>