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Register error

10 years 5 months ago
  • Derek's Avatar
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  • Derek
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ISSUE SUMMARY:
After filled the register form and clicked on Submit, it turns around for quit a long time and then shows this error:

CURL error : 7 Failed to connect to 2404:6800:4005:802::200e: Network is unreachable

The website is hosted in China so it cannot reach google, facebook, twitter. But I don't exactly know if this is related to them, and I don't how to fix this either.

BROWSER: Latest of Chrome, Firefox

Thanks!

10 years 5 months ago
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Hi, Derek.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Derek,

This issue caused by 3rd party plugin "plg_user_dogecointipping", I just disabled it and its working now


thank you!

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10 years 3 days ago
  • Derek's Avatar
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Hi Dimas,

The plugin is disabled but the error is till the same. Could you please give me a hand again?

Thanks indeed!

Derek

10 years 3 days ago
  • Derek's Avatar
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BTW, I'm not sure if the passwords are changed, and now I just don't know how to resend them to you. Please contact if they are changed. Thank you!

10 years 3 days ago
  • Dimas's Avatar
  • Dimas
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Hi Derek,

Please edit your first post www.jomsocial.com/index.php?option=com_k...d=31753&mesid=153788 , and change the backend accont from there.

thank you!

Moderators: Piotr Garasiński
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