Registration emails not arriving

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Registration emails not arriving

10 years 9 months ago

#153672

Topic Author
Andy
Visitor
Thank you received: 0

Licenses:

ISSUE SUMMARY:
Users complaining that second registration email is not arriving. Several users, different locations. All claim that email is not in spam box.

Is there any way to check that the cron actually sent the emails to these individuals?

Any help appreciated

STEPS TO REPLICATE:
1 User registers
2 Receives email confimation link
3
4
5
RESULT
2nd email not received
EXPECTED RESULT
2nd email with registration details
BROWSER

10 years 9 months ago

#153677

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Andy.

I just registered on your site and received both emails:
i.imgur.com/1n8jWAK.png
i.imgur.com/VkssFbP.png

Registration emails are sent by Joomla! - not by cron script.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

The following user(s) said Thank You: Andy

Moderators: Piotr Garasiński

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