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New User Profile page doesn't open

10 years 9 months ago
  • Gabriele's Avatar
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  • Gabriele
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New User can't access their profile page

js 4.1.4 & 4.1.5

10 years 9 months ago
Licenses:

Hi, Gustavo.

Could you elaborate?
What are steps to replicate this issue?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
  • Gabriele's Avatar
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  • Gabriele
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  • Posts: 214
  • Thank you received: 10
Licenses:
JomSocial Active

a new user registered

login

click on menu: profile page

error

I try and try

It happens because new user has no friends (0).

When he/she has 1 friend, can access the page.

10 years 9 months ago
Licenses:

Hi, Gustavo.

Your issue was caused by wrong method of compression not supported by browser.
So I disabled gzip in Joomla! (it seems that gzip is wrong configured on your server) and profile page become available:
i.imgur.com/rioUfrW.png

Please confirm that profile page works for you as well.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
  • Gabriele's Avatar
    Topic Author
  • Gabriele
  • Offline
  • Junior Boarder
  • Posts: 214
  • Thank you received: 10
Licenses:
JomSocial Active

Ok it works!

But, please, erase that link in your answer!

Moderators: Piotr Garasiński
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