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User points issues, not updated

10 years 9 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: Points in monitor are not being updated. it does not match the one in front page. There is no way for me to know users points.


STEPS TO REPLICATE:
1 create a group, points awarded, but there is no update in monitor in members area in admin panel
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Odonel,

Can you provide me backend, FTP and phpmyadmin access please? also your website is forbidden access, seems you block it from my country Indonesia..

thank you

10 years 9 months ago
Licenses:
JomSocial Expired

I sent you a message

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Your backend acces is not super user, i need super user access..

thank you!

10 years 9 months ago
Licenses:
JomSocial Expired

It is now superuser

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Odonel,

Did you modify the user points manually before? because it breaks the current system. Now I already fix it by modify the user points with the right value

thank you

10 years 9 months ago
Licenses:
JomSocial Expired

As I said, this is a developement site. How can I make sure it does not happen again? What do you mean by modify user points manually? I added points in monitor to a member. I should be able to do that with no problem. right ?

I will check and see. I would like to know what you did so that I can fix if it happens again. Thank you,

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

because you added / changed the user points from monitor->members, because it will break the user points system..

i am not sure this is bug or not, but i will monitor this issue.

for the future please you dont change the user points from monitor->members, so this issue wont be happened anymore

thank you

10 years 9 months ago
Licenses:
JomSocial Expired

i thank you for your help, but this is ridiculous, There is a built in funcftion of jomsocial, but we cannot use it. Please check to see if this a but because I really need to use this function.

Thanks...

Moderators: Piotr Garasiński
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