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Private Messaging not working

10 years 9 months ago
  • Felix's Avatar
    Topic Author
  • Felix
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active

ISSUE SUMMARY:
After upgrade to jomsocial 4.0.9 users are not able to reply private messages.

STEPS TO REPLICATE:
1 Login and access inbox
2 Open a message
3 Write a reply and click on Send. Nothing happens

BROWSER Chrome and Internet Explorer

10 years 9 months ago
Licenses:

Hi, Felix.

Please, upgrade JomSocial to 4.1.3 as this is the latest version.
Then clear your browser and Joomla! cache and try again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
  • Felix's Avatar
    Topic Author
  • Felix
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active

Thanks Michal, but, i have upgraded to 4.1.4, cleaned caché, and still the same, unable to reply private messages.

My template is SJ IMag from Smartaddons, using YT Framework-Bootstrap

Also, i dont have status box to publish my state when i am at the profile homepage/timeline.

10 years 9 months ago
Licenses:

HI, Felix.

Issue was caused by your setting in current template. You disabled mootools. I changed it and now JomSocial works as it should:
i.imgur.com/NQk2Zmp.png
i.imgur.com/VDLlzuL.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Felix
Moderators: Piotr Garasiński
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