Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
One of the most annoying things on JomSocial is the lack of real time sync of messages notifications
User might get multiple notifications from multiple friends and need to either click on each to see the details, or go to "View all" to make the counter go to 0.
My suggestion (see attached) is to enable the user to clear messages they are not interested in viewing right from the popup. user can select using a check box which message to clear or clear them all.
Just a suggestion...
Also, the fact that for every privet message user gets 2 notifications, one in the mail icon and one in the global notifications.
STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you