Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Cannot save profile fields after grouping the fields
I'm sorry but we don't support customizations... especially made by users.
If your customization breaks JomSocial functionality... then you caused the issue and it's not present in original code.
Remove your customization or ask professional developer to implement customization.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Ok, i was hoping this could be resolved by your support as what i have only changed is place the already existing fields inside a div through the template files (i haven't messed with core code).
Anyway i'll seek some professional developer for this.