Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Invalid Token. Can't create new account

10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

ISSUE SUMMARY: When trying to create an account, after entering name, email and password, the system shows a blank screen, except for saying "Invalid Token."


STEPS TO REPLICATE:
1. Click Register.
2. Enter required information
3 Click "Next"


RESULT: Invalid Token
EXPECTED RESULT: Account Creation
BROWSER: FIrefox | Chrome

Attachments:
10 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jason,

You are using old Jomsocial version, please you upgrade to the latest version 4.1.4 first.

If this issue still happens on the latest version, I will take a look then.

thank you!

10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi DImas...

I just updated to 4.1.4 and retested account creation and the same result..."Invalid Token"

10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

upon checking my site today, my Joomla admin is missing? I was wondering what you guys modified so I can make the appropriate adjustments.

Thanks

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jason,

I didnt touch your website, since I was since friday last week..



well, you are still using old Jomsocial version 4.1.1, can make sure you upgrade it well, please?

update : I already registered to your site and its working fine



thank you

Attachments:
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi DImas...

Yea, I updated the site after you told me I was using outdated version. I don't know why it's showing you 4.1.1 unless its cached on your local system. My local desktop shows latest version. However, now... my entire site, bot frontend and backend are unaccessible. So now I'm really confused?

Tester account was created a two or three days ago... I got the notification email from the platform. So I'm assuming whatever the problem was preventing me from creating a new account is resolved? Although I have not received any communication from your group stating so?

Please advise

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jason,

I also cant access your site today, it soo slow.. I suggest you contact your sys-admin to check this issue.

thank you!

10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Dimas...

Yes I am aware of the issue with the site. It appears it was hacked as was several sites on my sever. I just performed a clean install with 4.1.4 and again, my first registration gave me an invalid token?

Please advise.

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jason,

Maybe this is cache issue, please you try clear your cache browser first.

I tested this issue again and still its fine



thank you

Attachments:
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW