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Comment doesn't appear with guest view with smartphone

10 years 10 months ago
  • Saovry's Avatar
    Topic Author
  • Saovry
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 9
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

With my site guest can see comment at the wall but when I view my site with smartphone (Andriod) without login, I don't see the comment on the wall. And I am not test with Iphone yet.

10 years 10 months ago
Licenses:

Hi, Saovry.

Which comment do you mean? Could you do printscreen so I could check it? Your site have many posts and many comments.
To what comment issue apply? To all of them? To a particular comment?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
  • Saovry's Avatar
    Topic Author
  • Saovry
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 9
Licenses:
JomSocial Expired iSEO Expired Socialize Expired



If you use browsers with computer to open my site, the guest can see them but the guest view my site with smartphone (iPhone and andriod), they can't see the comment in here.

Attachments:
10 years 10 months ago
Licenses:

HI, Saovry.

Add this:

.joms-comment {
    display: block !important;
}

to: ROOT/templates/socialize/css/custom.css (if you don't have this file - feel free to create it)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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