Can't reply or comment on an ipad

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Can't reply or comment on an ipad

10 years 10 months ago

#149551

Topic Author
Susan
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Fresh Boarder
Posts: 69
Thank you received: 20

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JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:
Our members who are ipad users are complaining (correctly we tested it) that they cannot reply or add photos to the activity wall or discussions within a group.

STEPS TO REPLICATE:
1 Reply to a post by writing reply or adding a photo and THEN pushing return
2
3
4
5
RESULT - hit return to reply and curser moves down to the line below
EXPECTED RESULT - comment, reply to discussion or photo is saved and posted on home page or group wall
BROWSER - safari, chrome

10 years 10 months ago

#149574

Dimas
Visitor
Thank you received: 0

Licenses:

Hi Susan,

We will test this issue on next week (today is weekend).. since I dont have any ipad to use now :p

thank you

10 years 10 months ago

#149757

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Susan.

There is fix for this issue... probably... but only for 4.1.3.
If you're still on 4.0.9... they may not work for you... or even cause other issues.
As you know we don't provide exclusive fixes for old versions - bugs/issues are fixed in current only.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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