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No notification when entering wrong password in module login

10 years 10 months ago
Licenses:
JomSocial Expired

Hi,

On www.belgianpainsociety.org you can login using the module login in the right sidebar. However, when people enter a wrong password and push enter, they get redirected to the previous page, but no message is shown. There's no notification that says the password is wrong, so people might think they succeeded loging in.

Anyone knows how I can get a notification that my password is wrong?

Joomla version is 2.5.28.

I allready asked the question somewhere else , but someone suggested contacting you guys, as the module uses AJAX, which is not a default feature in joomla.

10 years 10 months ago
Licenses:

Hi, Frank.

You hold a JomSocial STANDARD license so only ONE domain is supported.
Your supported domain is: bps.mascomm.be.
And you request support for: belgianpainsociety.org . I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired

Okay, so can I just change my question: can you check the issue on bps.mascomm.be , instead of belgianpainsociety.org?

10 years 10 months ago
Licenses:

Hi, Frank.

This issue apply to your current template.
In JomSocial Redirect plugin everything is set correctly ergo notification should be displayed.
And it's displayed in Joomla! default template:
i.imgur.com/79CKr4z.png

I'm not sure but maybe there are some notification settings in your template? Or template doesn't display Joomla! notifications?

Please, contact with template developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired

Hi,

I found it! The preferences of the template gave the notification a position that isn't shown.. so I just gave it another positon. all is fine now! thanks for the hints

Moderators: Piotr Garasiński
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