ISSUE SUMMARY:
Hi, when I press the report button (or any button that leads to a pop-up it seems) it loads the pop up below the fold so the user has to scroll down to see it.

STEPS TO REPLICATE:
1 press the report button
2
3
4
5
RESULT pop up loads below the fold
EXPECTED RESULT pop up should load above the fold.
BROWSER chrome, ie, firefox

Working on localhost

Hi J,

This issue caused by hwdmediashare plugin or maybe template issue, this issue is working fine on your live site, right?

thank you

Hi Dimas.

Our live site is still on a previous version of Jomsocial so this doesn't come up.

I've uploaded a version to our dev server for you to take a look, link below.

master.edu-gaming.com/home/my-profile/646deveshi

Site is currently set to offline so you'll need to login. User details have been sent to you via PM.

Thanks

Hi J,

This issue caused by JUserTube extension, please you try to disable it.

I cant access your backend URL, so I can debug this further

thank you

Confirmed. The report box loads correctly when jusertube is disabled. However, disabling jusertube for production is not a viable option.

Admin access sent in PM.

Hi J,
I suggest you contact jusertube developer for fixing this.

thank you!

And they will tell me to talk to you the way it always goes round in circles with developers...

JomSocial is the most recent to be updated and it is the new version of JomSocial that is causing the conflict. Jusertube has remained unchanged.

As it's your code that has changed I think I should be talking to you...

Hi J,

Ok, I need to discuss this with our javascript developer to check the detail conflict.

thank you!

Thanks, your help is appreciated.

Hope you've had a good Xmas.

Hi,

I also need your FTP access to apply the fix code

thank you!

Hi Dimas,

Apologies for delays in getting back to you over this topic, there was a bereavement in the company.

I'm currently working on local host. Are you not able to post the code fix here and tell me where to insert it?

Thanks.

Hi J,

Please you update to the latest version 4.1.6, this issue should be fixed there.

thank you

Hi,

Having issues with the ijoomla updater. When I input my licence code and click upgrade then i get a blank page.

Got it working after a restart. However, the bug is still not fixed.