Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY: We have just installed Jomsocial and when logging in or registering as a user,
STEPS TO REPLICATE:
1
www.privateenglishportal.com/peppyclub
2 register account or sign in
RESULT
3 logs into Friends page,
4 Profile, My Profile not working
EXPECTED RESULT: log into profile page with avatar and background pic etc.
BROWSER: Google chrome
It's caused by 3rd party js script... but I was unable to locate it.
I assign developer to take a look.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you