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The letter is not sent to users mail

10 years 11 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Good day,
The letter is not sent to users mail:
1. after the registration
2. when he forgot his password
3. about new message, event, comments

Thanks

STEPS TO REPLICATE:
1
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5
RESULT
EXPECTED RESULT
BROWSER

10 years 11 months ago
Licenses:

Hi, Kristina.

I'm sorry but you're using outdated and unsupported version of JomSocial.
Please, upgrade to latest version -> JomSocial 4.1.2.

Your issue is caused by lack of configured cron job:

i.imgur.com/qE2CjSv.png

All emails are pending. So you need to set a cron job on your server: documentation.jomsocial.com/wiki/Setting_Up_Cron_Job
Please, contact with your hosting support and ask them for help in this.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: kristina
10 years 11 months ago
Licenses:
JomSocial Active

Thanks

Moderators: Piotr Garasiński
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