Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
How can I access your community frontend?
Please, provide direct URL.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
The menu item to see the profile list is "Mitglieder"
The problem:
At first I have to say that I do not plan that guests can registrate to this closed intranet. It should only be done in the backend.
But I think this is not the problem.
This fields I like to publish to the frontend:
Attachment profile_fields.PNG not found
But I can't see them nowhere there.
Due to the situation that I am a newbie to jomsocial I thought I make a typical simple mistake. Therefore I suplied you with no further information.
I just saw that here on this platform I can fill out the about me fields.
In my case this button is not activated, the same for the button stream.
Therefore I think in the backend I did everything correct.
It is moreover a mistake with the system settings or the template.
Another thing is that the Toolbar does not work properly as well. No pulldown menus can be seen. I think, this is the same problem as mentioned before.
1. The toolbar shows no Pulldown menu
2. The buttons "Stream" and "about me" don't work
3. The Settings button in the right corner (see attached picture) shows no function
Attachment settings.png not found
Therefore I think there is a problem with the used template.
The template i use is template 130 from mixwebtemplates.
You explained your issues well... but failed to answer my first question: how can I access your community:
prntscr.com/8qe8jq
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I found the solution. As I assumed it was a problem of the used template. This template has a setting concerning the float menu.
When I set the setting to "no", everything works fine with jomsocial. Setting to "yes" effects no working links and menus.