Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Profile posts are deleted

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

I provided them in the website informations here on the page.

Where can i write you the logins in private ?

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

Please se reply #143649.

I have edited the message and added the private site information in the fields.

Please let me know if this works or provide me with a e-mail so i can send it to you.

Thank you.

11 years 3 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

please you check again, I already fix this.. if this issue still happens, I need your phpmyadmin access to tracking this issue further

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

When did you fix this and what did you do ?

We dont have any postings on the site that are older than 1 day.

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

I need to know what you have done.

Our developers say they have seen a suspicious cronjob that may be the problem - that they have not created.

Have you made a cronjob ?

We need to know so we dont destroy eachothers jobs and make conflicts.

Thanks

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

I need to know what you have done.

Our developers say they have seen a suspicious cronjob that may be the problem - that they have not created.

Have you made a cronjob ?

We need to know so we dont destroy eachothers jobs and make conflicts.

Also - the Maximum Days of Unarchived Activities are set back to 1 - we did not do this - did you ?

On our development site fazeday.com it is set to 1 and here we have no problems.

This is a very critical issue - please respond as soon as possible so we can isolate the problem.

Thanks

11 years 3 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi danny,

I just commented the archived code, for make it safe.. on this file components/com_community/libraries/cron.php

No, I didnt change it back to 1.. also I didnt now run the cron job as well :)

thank you

11 years 3 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

I dont understand - did commenting a code fix the problem ?

You wrote me you did fix the problem - what did you do ?

As i wrote - on fazeday.com we have no problem - here the days of unarchived is set to 1 - and we dont think the problem is that.

fazeday.dk is a clone of .com - just with danish language- so we dont understand what the difference may be.

But bottom line - as you told me you fixed this - what did you fix and how did you do it ?

Thanks

11 years 3 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

its becauase the .com doest run the cron jobs but the. but .dk does..

I modify this components/com_community/libraries/cron.php,and commented this code :

$this->_archiveActivities();

11 years 2 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

Today, the 13.10.2015 all our profile posts were deleted again.

Strangely it is only status updates that are deleted, not pictureposts this time.
Maybe your fix was just done for pictureposts and not status updates ?

The removal of the command you made is appearently not enough.

Can we turn of the automatic deletion of all posts and content entirely ?

Our site is live now and we cannot afford this error to happen again - please help asap - thank you.

Regards,

Danny

11 years 2 weeks ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hi Dimas.

Please disregard the last mails.

We fixed the problem.

Thank you.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW