Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
STEPS TO REPLICATE:
1. I choose: my profile / Customize Profile
2. Add a new module (Annex)
RESULT
1. Displays a blank window. (Annex)
EXPECTED RESULT
1. It should show a window with a choice of available modules.
2. Previously, this functionality working.
BROWSER
Chrome, Firefox
Please, upgrade our access to Super User.
I assign developer tot his thread.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you