Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Problem when deleting a user

11 years 1 month ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Sometimes I need to delete a user from the system.... but when I deleted it, the system doesnt not delete the rows associated with that user in the xxx_community_fields_values table

So I have to manually delete the information


STEPS TO REPLICATE:
1. Delete a user from the member monitor, in the jomsocial backend
2. see the table in the database: xxx_community_fields_values and you will see that the data from the user_id of the person that you have deleted... is still there

RESULT
Gargage in database
EXPECTED RESULT
delete all the foreign keys related with that user

BROWSER

Attachments:
11 years 1 month ago
Licenses:

Hi Victor,

I tried at my test site that using jomsocial 4.0.10 and 4.1, the issue not happening at my end.
could you please upgrade your jomsocial to 4.0.10 or 4.1?

if you want still using 4.0.9, please provide me cpanel/phpmyadmin access detail by editing your first post at this topic. put it at site info form.
I need it for debugging purpose.

Regards

11 years 1 month ago
Licenses:
JomSocial Active

I did the update... and still the same... the system dont delete the custom fields by default

11 years 1 month ago
Licenses:
JomSocial Active

I'm using another site for testing.. so in the URL that you have you cant see the changes... and the url for the testing site is not public

11 years 4 weeks ago
Licenses:

Hi Victor,

please send me cpanel/phpmyadmin, test site URL or site URL that I can use for debugging, FTP access detail
send it to This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW