Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Module JS Members Problem Home page

11 years 3 weeks ago
Licenses:
JomSocial Expired

Hello,

I have a problem with JS Members in my home page.
If i click on Add as Friend or Send Message , the screen turns black and you do not see the pop-up. Only if I scroll with the mouse appears.

Can you help me ?

Attachment popuperror.jpg not found

Attachments:
11 years 3 weeks ago
Licenses:

HI, Angelo.

This is caused by HWDMediaShare. They load this file: www.videocrazy.it/media/com_hwdmediashar...s/magnific-popup.css
And it override our css code.
Try to comment/remove content of that file or make it load only on HWD related pages.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 weeks ago
Licenses:
JomSocial Expired

Thanks for the help.
I'm not very good at changing the css.
I by chance I can get around the problem, disable the JS MEMBER module, the window where you see Send message or add friend? Only see the avatar on mouse?
I do not know if I explained well

11 years 3 weeks ago
Licenses:

Hi, Angelo.

Well, that will not fixing issue but cover it up a bit - still clicking "Send message" when visiting profile will cause issue.
If you want to remove that tooltip from module:

1. Copy this file:
ROOT/modules/mod_community_members/tmpl/default.php

to:

ROOT/templates/your-template/html/mod_community_members/ (if you don't have those folders - feel free to create them)

Then remove this code:

title="<?php echo CTooltip::cAvatarTooltip($member); ?>"
alt="<?php echo CStringHelper::escape($member->getDisplayName()) ?>"
data-author="<?php echo $member->id; ?>"

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Angelo
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved