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can not upload pic in profiles JomSocial 4.1

11 years 1 month ago
  • yves's Avatar
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  • yves
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ISSUE SUMMARY:
Upgrade to JomSocial 4.1
As a user I want to edit my profile and add a pic, but there is no button to select a pic (there is a field, but no way to access my file browser or to drag and drop).
I tried with safari or with chrome. same problem
Version of Joomla: 3.4.3
How can I add pics?

Thanks
yves

11 years 1 month ago
Licenses:

Hi, Yves.

How can I access your community?
I don't see any URL to it.

- Instead of saying: 'it's not working', explain the problem in detail.
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11 years 1 month ago
  • yves's Avatar
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  • yves
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Hi Michal,

you're right, it is not obvious.
it is 'hidden' as a sub-menu under "contact" in the main menu.
:-)
yves

11 years 1 month ago
Licenses:

HI, Yves.

I was able to change photo:

prntscr.com/8kti9m

Browse to your profile, click on avatar, then on big blue button, choose photo from your hd and confirm. File will be uploaded: prntscr.com/8ktitt

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
  • yves's Avatar
    Topic Author
  • yves
  • Offline
  • Junior Boarder
  • Posts: 111
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Michal,
I found that I can also do it if I click directly on the pic in the profile.
But I can not do it if I go via the menu: Profile / change the pic. When I click on the blue button "Change" of on the field to select the pic, nothing happens. (see the pic


).
(use the French version of the site, as I have problem with the JomSocial of the English version).

thanks
yves

Attachments:
11 years 1 month ago
Licenses:

Hi, Yves.

I was able to replicate your issue: prntscr.com/8l34oe
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
Licenses:

Hi,

please turn off System - NoNumber ReReplacer plugin.

Regards

The following user(s) said Thank You: yves
11 years 1 month ago
  • yves's Avatar
    Topic Author
  • yves
  • Offline
  • Junior Boarder
  • Posts: 111
  • Thank you received: 5
Licenses:
JomSocial Active

Thank you Albertus.
I turned off ReReplacer and JomSocial works well.
Do you have an idea where is the problem or/and what to add in ReReplacer so that both can work at the same time?
Thanks
yves

11 years 1 month ago
Licenses:

Hi,

that ReReplacer plugin containing a script that changing jomsocial upload function.
that plugin having a script that replace:
"thumbnails" into "media-list"

not sure why that plugin did that.

Regards

Moderators: Piotr Garasiński
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