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cannot SAVE the template color scheme under ThemeMagic.

11 years 1 month ago
  • Carlton's Avatar
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Can you tell me why I cannot SAVE the template color scheme under ThemeMagic. I change information but it will not allow me to save it. Why?

1. Not sure why the other info is needed because I just need to know why I cannot save themeMagic after making modifications.

2. Secondly I originally purchased JomSocial Pro and after I upgraded to JomSocial Standard I lost access to previous features.

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11 years 1 month ago
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Hi, Carlton.

You posted in wrong forum category.
I moved it to correct one.
Now, please, edit your first post and provide site credentials.

Also, please, add printscreen of what you're trying to achieve.
Make sure that you don't use any page caching extensions and Joomla! caching is disabled.... Joomla! cache is also cleared.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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11 years 1 month ago
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I have edited the post but I have not heard back from you. Please reply, thank you.

11 years 1 month ago
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Hi, Carlton.

1. But you're able to save your changes. Just click on little triangle in "Preview" button: prntscr.com/8m5wjx

2. That is correct - you had PRO version. If you decided to renew with Standard and installed upgrades in your system them your installation will be downgraded to Standard and you'll lost features that are available ONLY in PRO version.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Carlton
11 years 1 month ago
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No. I cannot save the changes or new template.

11 years 4 weeks ago
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drop down menu under theme majic doesnt list the new color themes in new socialize template. template list does no show the T3 template. Is this an issue?

11 years 4 weeks ago
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Hi, Carlton.

You upgraded T3 plugin to version 2.5.1.
Now please, uinstall Socialize, make sure that all template files are removed from server.
Then install template again.
Choose theme and save.
Next click on little triangle in Compile LESS to CSS button and compile current theme only.
Finally try again to use Theme Magic.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 weeks ago
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Did that and still doesn't work.

see image for error found when compiling less to css.

I only see default theme in theme magic. see image attached.

BTW, it wasn't working prior to T3 upgrade.

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11 years 4 weeks ago
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I NEED AN ANSWER TO COMPLETE THE DESIGN.

11 years 3 weeks ago
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Hi, Carlton.

I assigned template developer to your issue.
Please, hold on as this is rather complicated issue...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 weeks ago
Licenses:

Hi, Carlton.

I saw that you customized template. When I visited ThemeMagic no content was displayed but fixed background.
Could you try this feature on un-customized template?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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