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Issue with register.php on line 809

11 years 1 month ago
  • Sarah's Avatar
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  • Sarah
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ISSUE SUMMARY:
I am unable to register new users after upgrading from 4.0.3 to 4.0.9.
After answering the gender/birthdate portion of my registration form, I get an Fatal error message:
Fatal error : Call to a member function get() on a non-object in /home/suiteeve/public_html/components/com_community/controllers/register.php on line 809
I have read other posts where this problem has come up but I haven't seen who to resolve it. Please help.

STEPS TO REPLICATE:
1 go to www.suiteevents.com
2 register
3 get through the step and answer the gender and birthdate
4 click next
5
RESULT - the Fatal error screen shows
EXPECTED RESULT - user should be able to register
BROWSER - Chrome (others have tested as well)

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11 years 1 month ago
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Hi,

that error from 3rd party plugin. do you remember what installed plugins that related with joomla users?
here the error:
Registration failed: User not Super Administrator

even by using joomla default registration page cannot. you can try this steps:
1. turn off System - Jomsocial Redirect plugin
2. access this URL: http://[site domain]/index.php?option=com_users&view=registration
3. try to sign up
4. after that you will got error message: Registration failed: User not Super Administrator

Regards

11 years 1 month ago
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Hi,
I am not sure which plugin is causing this to happen. We were able to register new users until I upgraded to 4.0.9.
I will ask my techs if they can understand what your instructions are for me to do.

I will get back to you if we can't solve this by following your suggestion.

Regards,
Sarah

11 years 1 month ago
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Could you please explain a little bit more about the error you got:
Registration failed: User not Super Administrator ?

I never saw that error.

11 years 1 month ago
Licenses:

Hi,

please follow the steps at mu prev post. you will get that error message.
or please try to turn off payplan plugin.

Regards

11 years 1 month ago
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OK. will do. Thanks.

11 years 1 month ago
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Hi,

I tried but this is not solving the issue. Can you please recheck and fix this ? I need this on very very very high priority.

I really expect this to be solved as fast as possible. This have stopped my registration on site and its live !

Please help !!

11 years 1 month ago
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This is solved.

Moderators: Piotr Garasiński
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