Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Missing elements in different browsers

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
Several JomSocial elements are missing in different browsers:

1. In profile view, the profile image/avatar is missing in Chrome browser. Shows up everywhere else (I think).

2. The "post something" text-box is missing in Opera, both on own wall and on community wall.

3. All joms-icons are missing in Explorer 9. Also the pre-text inside the text-boxes is missing.

4. Socialize toolbar looses both look and function in Explorer 9.

STEPS TO REPLICATE:
1 Visit pages logged in with different browsers.

RESULT

EXPECTED RESULT
As far as I know, Firefox renders the site as wished, and can be used as reference.


BROWSER
Errors in Opera, Chrome and Explorer.

Edit: Can't find where to put site and login info, is this only available after you answer?

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Trude,

Please you edit your first post here www.jomsocial.com/index.php?option=com_k...d=28777&mesid=140171 and provide me the backend access, and FTP access.. I also need the screenshoot each of issue as well.

thank you

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

There was no area for credentials in the first post (? - I'll try again), but you will find them in the link at the end of this post.

1. In profile view, the profile image/avatar is missing in Chrome browser. Shows up everywhere else (I think):

Attachment chrome-missing-avatar.png not found



2. The "post something" text-box is missing in Opera, both on own wall and on community wall:

Attachment opera-post-something-box-missing.png not found



3. All joms-icons are missing in Explorer 9. Also the pre-text inside the text-boxes is missing:

Attachment explorer-joms-icons-missing.png not found



4. Socialize toolbar looses both look and function in Explorer 9 (icons missing, becomes halfway blue):

Attachment explorer-toolbar-weird.png not found



Regarding this, it might help to look at this post as we had some trouble making it work at all:
www.jomsocial.com/forum/technical-issues...-ruin-customizations

Attachments:
11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

please you try again www.jomsocial.com/index.php?option=com_k...d=28777&mesid=140171 , I think you can add the backend and FTP right now.

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Yes, added now :) Thanks

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Trude,

Thank you I can access it now.

Most of your issue caused by socialize, please you update your socialize to the latest version first.. I hope it will be fine there.

thank you

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Most? Which are and which are not? And can you point me in the right direction so I can have a look?

You see, I did purcase Socialize 2 and upgraded, but the upgrade totally ruined the design (hours and hours of work, the look was totally different - even fonts, colors, sizes and so on with "same theme"), so if there's any chance to fix these few issues without doing the upgrade I would be very happy.

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Trude,

Actually the old socialize version is designed for old Jomsocial version, so some of feature wont work, especially with layout on several browser.. the latest jomsocial version only will work perfectly on the latest socialize version. Anyway, did you modify or override jomsocial files? because it looks different for me

thank you

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

I've changed css, yes, but nothing else. Ok, I'll try the upgrade on test server and see how much work it is.

Is it the template that really slows the site down as well? Not logged in all pages load in <2 seconds, even with many large images and embedded videos, and logged in the page takes >10 seconds (often more) to be ready.

Or is this just a JomSocial thing? Speed? Is it the toolbar that slows it down in other Joomla (non-JomSocial) pages? :)

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

So, as recommended I upgraded to Socialize 2, and as expected everything is butt ugly. Can you please help me to quickly find where to correctly change the following rather important design issues:

1. height of menu
2. height of community bar
3. width of sidebar 1, main jomsocial, and sidebar 2
4. remove bullets from lists in sidebar

Also: There is still a speed issue when logged in. Site is extremely slow when jomsocial is active, also on non-jomsocial pages. I fully uninstalled socialize and toolbar, upgraded T3, and reinstalled socialize and toolbar. So installations should be pure.

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Left to fix:

1. Width of sidebar 1 and main jomsocial. Best practice? When trying to change %'s (bootstrap.css) the content got smaller and stuff disappeared with overflow of sidebar 2. I need sidebar 1 narrower, and main wall propotionally wider.

2. Speed is a major issue with this template. Seems especially the toolbar takes time to load. Guessing it is the toolbar that takes the speed issue with it into the rest of the joomla pages? Load time is severely increased when logged in.

3. Why does Socialize affect the chat bar? Socialize 1 didn't.

Edit: Can I also please know how to show all members as default (in browse) and not only logged in ones?

11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Sorry for forgetting my original issue in my last post, there was just too much to worry about after upgrade :) So in addition to what I mention in my last post, there is still this:

Issues with elements missing are still there, except for the profile image now showing up in Chrome. Meaning all little icons are missing in Explorer, and the "post something text box" is missing in Opera.

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Trude,

1. Photo in chrome, I just test it and seems it showing now



2. Opera issue, this is valid bug, I will report this to our developer

3. IE icon issue, this is working fine for me as well



thank you

Attachments:
11 years 2 months ago
  • Trude's Avatar
    Topic Author
  • Trude
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Thank you, I will await the solution for the Opera bug.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW