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Repeating the install and Avatar upload during registration issues

11 years 2 months ago
  • Arthur's Avatar
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  • Arthur
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I just tried to install Jomsocial using the Ijoomla installer. Once the install gets to the last page it starts over. It did it about 3 times, reinstalling itself. Not knowing that the upgrade was done. I had to change my url to get back to the normal admin screen.

I'm not sure if this will later cause issues, but I wanted to know what the issue is there.

Also during user registration, the screen that ask for an avatar allows me to choose the file. But when I go to upload, it just sits there. I have to choose to skip to continue the registration process.

11 years 2 months ago
Licenses:

Hi, Arthur.

Please, next time do not merge two different issues in one thread as it make harder to track issue reports.

So May I try to do upgrade on your supported domain?

As for avatar upload issue during registration - I was able to replicate that issue on your site. Please, open new thread and I'll assign developer to it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
  • Arthur's Avatar
    Topic Author
  • Arthur
  • Offline
  • Fresh Boarder
  • Posts: 70
  • Thank you received: 7
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired

Yes you may.

11 years 2 months ago
Licenses:

Hi, Arthur.

I upgraded JS on your site (applied override as it was already upgraded) without any issue: prntscr.com/84uzof
I accessed JS dashboard and everything seems to look fine.

When next time you experience similar issue, try to clear Joomla cache, then browser cache and cookies.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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