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Problem viewing profile of some users

11 years 2 months ago

#138584

Topic Author
Victor Hugo
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Fresh Boarder
Posts: 1
Thank you received: 0

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JomSocial Active

Hi..

I'm having some troubles watching the profiles from some members...

You can see them in this page, just clic the first and second one for example

portales.inder.gov.co/intranet/famillia-inder/search/browse

for example
portales.inder.gov.co/intranet/famillia-...onroy-garcia/profile
portales.inder.gov.co/intranet/famillia-...-janeth-usma/profile

Attachments:

11 years 2 months ago

#138591

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi.

But could you describe what troubles you have?
I may have different results than you so I need to know what are your results and what are expected results.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

11 years 2 months ago

#138600

Topic Author
Victor Hugo
Offline
Fresh Boarder
Posts: 1
Thank you received: 0

Licenses:

JomSocial Active

if you go to this links, you will see a joomla error and a not found error (attachments)
portales.inder.gov.co/intranet/famillia-...onroy-garcia/profile
portales.inder.gov.co/intranet/famillia-...-janeth-usma/profile

Attachments:

11 years 2 months ago

#138636

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi.

You get: "Error: Sorry, User ID not found." because user obligatory data are not provided, account is corrupted:
prntscr.com/811oro Just edit that user account and provide necessary data.

Second account has no date in date field in profile what caused fatal error. I edited that field providing random fate and now profile is available.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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