Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Can't update status, can't upload photos, videos, no longer work

11 years 2 months ago
  • Paul's Avatar
    Topic Author
  • Paul
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 Log into my back end go to jomsocial and you will see that I can no longer do status updates or post pictures. The video links no longer work. It seems to be a problem with my account as others are getting in and posting. I am a super administrator.
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER Firefox

11 years 2 months ago
Licenses:

Hi Paul,

the issue from the script optimizer it self. your site using Pagespeed tools. please turn it off.

Regards

11 years 2 months ago
  • Paul's Avatar
    Topic Author
  • Paul
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Expired

Albertus,
Where is pagespeed tools? Is that something on siteground or is it a plug in. I'm sorry to be so stupid but I am having trouble finding it to turn it off. I do thank you for your help.

11 years 2 months ago
Licenses:

Hi Paul,

I cant find any plugin at joomla backend. so it must be from hosting it self. please check hosting cpanel or asking hosting support for more.

Regards

11 years 2 months ago
  • Paul's Avatar
    Topic Author
  • Paul
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Expired

I finally found the optimizer in the cpanel on siteground and turned it off. I still have the problem though with JomSocial.
Any other ideas on what I should do?

11 years 2 months ago
Licenses:

Hi Paul,

please check it. I put the fix at jomsocial hellome module.
I remove this code at /modules/mod_hellome/helper.php line 130

$('.joms-js--mod-hellome-label').html('$cleanProfileStatus');
$('.joms-js--mod-hellome-text').val('$profileStatus');

this issue has been fixed at next release.

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW