ISSUE SUMMARY:
Group announcement - Group members are not receiving notification emails, and they do not show in the mail queue.

STEPS TO REPLICATE:
1 Go to a group
2 Create an announcement


RESULT Group member does not receive email notification
EXPECTED RESULT Group member does receive email notification!!

Hi, Susan.

I'm sorry but I can't replicate that on JomSocial 4.0.9.
Group announcement are sent: prntscr.com/7xhc1w
And I receive them: prntscr.com/7xhcbc

Hmm. that is strange. I have tested again, and no announcements are appearing in the mail queue. I will edit the first post and give you login details for the frontend of our dev site and maybe you can look there.

Also, I have enabled 'File sharing for announcements' and the option to add a file isn't showing in the Group?

Maybe we have some other setting turned off?

Thanks

Hi, Susan.

First please make sure that you use JomSocial 4.0.9 - because I test on latest version.

Under group cover should appear new position "more" and clicking on it you should be able to see added files.

With the file sharing I found it wasn't turned on for that group, but it was in the back end.

But the notifications - don't know what is happening!

Thanks very much

I thought we had upgraded it to 4.0.9 but I have just seen we haven't.....so I will have to wait to test it. Thanks!

Hi Michal,

we upgraded to 4.0.9 and still the group announcement is not triggering a notification in mail queue or showing in global notifications.

We can't understand why? Please can you have a look?

Thanks a lot.

Hi, Susan.

I assign developer to this thread.

Hi Susan,

I just test it, and this is fine.. this issue caused by notif and email setting, I already reset it and fine then

thank you

Hi Dimas

Thanks.

I'm a bit confused as to you what you did? Do you mean you had to turn on email notification for group announcements? Certainly before our upgrade to 4.0.9 email notifications were definitely turned on for group announcements. And even if email notifications were 'off', the message should appear in the mail queue as blocked, and it didn't.

So please can you tell me what you did, so that I know for future?

Also, did you reset all notifications to 'on', or did that happen automatically when we upgraded?! Now email notifications are turned on for everything, including email notifications that we don't want like, 'new group streams'! Please let me know if you reset the notifications so I know whether or not it was the upgrade that reset them?

Please can you remove the screenshots from this thread?

Thanks a lot

Hi Dimas,

Since you got the announcements to go, every other items in my mail queue is still pending......Please, what did you do?!

Some things have been in the mail queue 4 hours. I didn't have this problem before...

Next time I would prefer if you didn't make changes in my backend, but tell me what I need to do, as I don't know what you did so I can't undo it, and I guess you are asleep now.......!

Hi Susan,

I think your cron job is not running yet, or maybe still on pending list.. need to wait or you run cron task url manually

I just reset the privacy -> email and notifications on backend.."New Group Announcements" item was unchecked

I already removed the screenshoots.

thank you