Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Edit Acount Details takes user to Edit Profile. Can't edit Account Details

11 years 3 months ago
Licenses:
JomSocial Expired Socialize Expired

ISSUE SUMMARY:
The link text in the EDIT ACCOUNT DETAILS ends in : ...profile&task=editDetails
But the link takes the user to EDIT ACCOUNT PROFILE.

STEPS TO REPLICATE:
1Click PROFILE, EDIT ACCOUNT DETAILS
2
3
4
5
RESULT
link takes user to EDIT ACCOUNT PROFILE
EXPECTED RESULT
link to take user to Edit Account DETAILS
BROWSER
Tbird and Chrome

11 years 3 months ago
Licenses:

Hi.

Thank you for reporting this.
I confirm it's a bug and I'll pass your report to our developers.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: Referred2
And you request support for: B4Bnetworks.com. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
Licenses:

Hi.

Please, make safe copy of this file:
components/com_community/templates/jomsocial/layouts/profile/edit.php

Then replace it with patched file from package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

This message has an attachment file.
Please log in or register to see it.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved