Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Activity stream was deleted by Admin - any way to restore?

11 years 3 months ago
  • Udi's Avatar
    Topic Author
  • Udi
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 12
Licenses:
JomSocial Active

ISSUE SUMMARY:
All activities stream was deleted by the admin.

Any way to restore it?

regards,
Udi

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

11 years 3 months ago
Licenses:

Hi, Udi.

No, once deleted by admin they are gone forever... unless you have backup copy of your system and database.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
  • Udi's Avatar
    Topic Author
  • Udi
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 12
Licenses:
JomSocial Active

Hi Michal,

We backup the sys and the db daily.

What tables we have to use?

Enjoy your weekend.

Udi

11 years 3 months ago
Licenses:

Hi, Udi.

For best result roll back your whole filesystem and database. If you have Akeeba backup copy - restore it.
I don't recommend to restore db partially as it may cause issues or file orphans.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
  • Udi's Avatar
    Topic Author
  • Udi
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 12
Licenses:
JomSocial Active

Hi,

OK - Thank you.

If we recover the whole db, we might lose newer data.

Isn't it?

regards,
Udi

11 years 3 months ago
Licenses:

Hi, Udi.

Yes, indeed. But if you'll not roll back... you'll loose al deleted data.
You decide what is best in this case.
I don't recommend fiddling with db cutting, moving, pasting certain tables... this may end badly.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved