JomSocial 4.0.6
Joomla! 3.4.3
PHP Version 5.5.25

I don't know when this started happening, but the tabs on the users profile pages aren't working. I had the default tab set up as about me, and switched it to the users stream to see if that helps anything, but it didn't. I also tried disabling the alphauserpoints profile plugin to see if that helps, but it didn't help either. Please help us resolve this bug issue.

Here is a video of what's happening.
youtu.be/z6PlVRantz8

Hi Scott,

Please you update your Jomsocial to the latest version first 4.0.8

thank you

Okay. Trying to use the iJoomla Installer, but I'm getting this error:
Error
This license is invalid. Please contact us for more information!

Hi Scott,

You can update it by upload the Jomsocial package directly, you can download the newest package on "My Account" page.

thank you

Okay, I've updated the site, but I still have the same tab issue. Any other suggestions?

Hi Scott,

I know why this issue happens, I need your FTP access to check this futher, your current FTP access is not working.

thank you

okay. I've whitelisted your ip

The ftp is working. It was probably my ipblocker which i've disabled till i hear from you. Please try again.

Hey guys,
I haven't heard from you on this issue for a few days now. This normally wouldn't be a problem, but I switched off my ipblocker so you can assist. You're usually really great about responding quickly, In fact you've taken care of 2 or 3 of my other tickets since I last heard from you on this, so I'm not complaining I love JS and you guys are Rock Stars. I'm just concerned that this was knocked off your checklist and has been forgotten. Would you please let me know that this is still on your list of tasks?

Hi,

I am really sorry, most of our team on holiday now, I will be back on Tuesday.

Thank you

Hi Scott,

please turn off System - Reset SEF Base plugin.

Regards

That seems to have done the trick! Easy peezy. Thank you so much.