Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Unable to delete group album photos or set image as album covers
STEPS TO REPLICATE:
1. Make sure Jomsocial is set for Open photos and albums in "Same Window"
2. While viewing album images, choose "Delete" to remove image out of gallery.
3. In some instances, I'm not able to delete photos because it still thinks I'm viewing the photos. See screenshot:
www.awesomescreenshot.com/image/378943/e...2360ca6151b81743a71c
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The dialog box that ask for me to confirm deletion appears right above the "NEXT" arrow. Clicking that area makes me go to the next image instead of deleting the one its on. Maybe this has to do with screen size? Not sure.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
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- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you