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Notification mail is send 6 times

11 years 4 months ago
  • lafemme's Avatar
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  • lafemme
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Dear support team,

I have enabled the GROUPS and EVENTS and it seems that the same notification email is being send 6 times.

How can that happen?

Thank you

11 years 4 months ago
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Hi, Cynthia.

This issue may be caused by enabled Backend -> Components -> JomSocial -> Configuration -> Site -> Cronjobs / Scheduled Task Process
-> Send Email on Page Load and configured corn at the same time.

If so, please, disable Send Email on Page Load.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 months ago
  • lafemme's Avatar
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that might be the case... thank you for your advice :)

11 years 3 months ago
  • lafemme's Avatar
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Dear Michal,

Since i have shut it down.. no notififcation mail is being send. So i enabled it again... but still nothing is being send. What to do?

Thank you

11 years 3 months ago
Licenses:

Hi, Cynthia.

Do you have set cron job on server?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
  • lafemme's Avatar
    Topic Author
  • lafemme
  • Offline
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  • Posts: 72
  • Thank you received: 9
Licenses:
JomSocial Active

no.. dont know how to do that and the one who helps me from time to time... i will see him wednesday. will ask him...

11 years 3 months ago
Licenses:

Hi, Cynthia.

Please, read this: bit.ly/10OzfPN
This should help you to set cron job on server.
Then make sure you have disabled :

Backend -> Components -> JomSocial -> Configuration -> Site -> Cronjobs / Scheduled Task Process
-> Send Email on Page Load

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
  • lafemme's Avatar
    Topic Author
  • lafemme
  • Offline
  • Fresh Boarder
  • Posts: 72
  • Thank you received: 9
Licenses:
JomSocial Active

Thanks :D Its now done.. thank you for your time.

Moderators: Piotr Garasiński
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