ISSUE SUMMARY
Tabs do not open anymore when clicked in JS 4.0.5 - The problem is whit all the tabs.
RESULT
Nothing happens. URL changes but nothing happens and it's not my cache cause I cleared it and tested all my browser, same problem...
EXPECTED RESULT
Tab opens showing contents
BROWSER
All
Hi, Benoit.
You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: marinmarketing.ca
And you request support for: yorkregionartscouncil.com. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here:
www.jomsocial.com/forum/billing-issues
After your request is accepted, please, update this thread and make sure it has "Pending Support" status.
Hi already tried to change domain in the backend with no luck...
Marinmarketing.ca was the initial development domain and JomSocial will NEVER be used on that domain, it's a agency website...
You know has the development start you don't always have access to the clients domain so you need to start somewhere...
I understand your doing your job here but I am loosing valuable time here because I can't change domain supported myself in my account...Need to find a better way to manage licence...
Tks
Hi, Benoit.
Your supported domain is already changed.
You see, license for support should be assigned to certain domain... in other case you may have one domain (e.g your company) and ask us to support many other domains. this is a rich field for support abuse.
But lets move to your issue.
The only difference in code is that order of loaded js scripts has changed a bit... but they are the same files.
I assign developer to this thread to take a look.
Hey thanks for the head up on that...Just to let you know that the site is live now >
www.yorkregionartscouncil.com/
but still has the tab issue, hope you guys can quickly figure it out...
Thanks for the help...
Ben
Well yeah but this create a all new set of problems, I need that plugin, it's vital...Any other suggestion...?
I have notice that the same installation work well on our servers, do you think the problem could be originated from the client server...?
If so, where do I start to find the problem...?
The client tell's me is server is a virtual server, running CENTOS 6.5., WHM/Cpanel.
Tks
Hi Ben,
seem that plugin belong to arkeditor component, could you please asking to them regarding this issue? maybe they have some clue about it. Because I dont know about that plugin and component code flow and functionality.
Regards