Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Pop-up which confirms message deletion is empty

11 years 4 months ago
  • Jan's Avatar
    Topic Author
  • Jan
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 1
Licenses:
JomSocial Active

ISSUE SUMMARY:
If I delete message, a pop-up appears but it is empty.

STEPS TO REPLICATE:
1 Login frontend
2 Go to inbox and open a message
3 delete the message with X on the right side.

RESULT
Pop-up appears but it is empty

EXPECTED RESULT
There should be some text in it or no pop-up

BROWSER
Chrome

11 years 4 months ago
Licenses:

Hi, Jan.

Expected result should be no modal window but message should just disappear.
Please, upgrade JomSocial to 4.0.7 and check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 months ago
  • Jan's Avatar
    Topic Author
  • Jan
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 1
Licenses:
JomSocial Active

Hi MIchal,

I upgraded our test system to 4.0.7 but issue is still there.

Thanks,

11 years 4 months ago
Licenses:

Hi, Jan.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 months ago
Licenses:

Hi Jan,

try this fix:

This attachment is hidden for guests.
Please log in or register to see it.

unzip and put it at:
/components/com_community/controllers/

dont forget to make backup first, before you replace it with new one. if still cant, you must wait 4.0.8

Regards

This message has an attachment file.
Please log in or register to see it.

11 years 4 months ago
  • Jan's Avatar
    Topic Author
  • Jan
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Albertus,

unfortunately this fix does not solve the issue.

Is this general bug why we need to wait for 4.0.8 or is it specific to our system?

Thanks,

11 years 4 months ago
Licenses:

Hi Jan,

please provide me FTP access detail by editing your first post at this topic. put credentials information at site info form.
I need it for debugging this issue and put the fix.

Regards

11 years 4 months ago
Licenses:

Hi Jan,

that issue from JSPT/XIPT component. please contact that provider for more support.

Regads

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved