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Notification button not working

9 years 10 months ago
Licenses:
JomSocial Expired

Hi staff,
When i click the notification button, it keeps loading and not working, both on desktop and mobile. Can you have a check? Thanks.

Best,
Patrick

9 years 10 months ago
Licenses:

Hi, Patrick.

What "Notification" button you actually mean? A notification icon in toolbar? Could you do a printscreen so I'll know where to look?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

Yes, in the toolbar.
Here is the screenshot.

Attachments:
9 years 10 months ago
Licenses:

HI, Patrick.

I confirm your issue.
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

I just checked that the notification button in the toolbar is not working for admin only. I tried using the demo account and the notification button is working.

9 years 10 months ago
Licenses:

Hi Patrick,

I tried using admin account that you provided at site info. I cant replicate this issue. here the notification looks like:



could you please make sure it again? maybe browser issue?

Regard

Attachments:
9 years 10 months ago
Licenses:
JomSocial Expired

HI staff,
The notification is working now. However, during the fix, maybe your staff put a JBolo module on the left side of the display. How can I disable that? I can't find it in the module setting.
E.G. hehebuddy.com/mike/profile On the left you see Community- JBolo chat status.

Dunno where to disable it. THanks.

Best,
Patrick

9 years 10 months ago
Licenses:

Hi Patrick,

you can turn it off at joomla backend > extensions > plugins manager, open JBolo Chat Status and set core application to no.

Regards

9 years 10 months ago
Licenses:
JomSocial Expired

Hi staff,
I saw that it is set to 'no' already but I am still seeing it in my site. Can you have a check? TH門.

Best,
Patrick

9 years 10 months ago
Licenses:

Hi Patrick,

please check it. I disabled that plugin. from joomla plugin manager.
if need that plugin. you can enable it again, and at frontend goto customize page to remove that plugin.

if still not works, please open new topic about it. this topic only for notification button.

Regards

Moderators: Piotr Garasiński
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