ISSUE SUMMARY:

1) in the Uk people write the address format with their Apartment as the first line of their address eg
Apt 1, 196 Fulham Palace Rd, London W6

[Also, most people in the UK call their apartment a 'Flat' eg 'Flat 1' (and they put that in the first line of the address)]

We have discovered that if the user puts 'Apt' or 'Flat' at the start of the address, the address is not recognised….

We are using Hello Maps. They tell us the Geolocation is managed directly by JomSocial - HelloMaps takes coordinates generated from the table of JomSocial.

I have tested on UK Google Maps ( www.google.co.uk/maps/ ), and Google does correctly position addresses with Flat or Apartment in the first line.

Therefore please can you tell us how we can get Jomsocial to generate correct co-ordinates for all UK address formats?


STEPS TO REPLICATE:
1 Put Flat 1 in front of a UK address, eg above
2 Look on maps to see location (or HelloMaps)
3
4
5
RESULT The address is not marked on HelloMaps at all
EXPECTED RESULT - addresses with apartments, flats, building names should show on the map and be correctly positioned!
BROWSER

Hi Susan,

I need to deep inside the issue. please provide me FTP and cpanel/phpmyadmin access detail.
and what username that having that address?

and I want make sure, the issue with this page, right?:

I updated the first post

Hi Susan,

I confirmed, this is a bug for "two words" country name. here the temporary fix:
edit [joomla root]/components/com_community/models/profile.php around line 512, find this code

$address = str_replace('COM_COMMUNITY_LANG_NAME_', '', $user->getAddress());

$address = str_replace('UNITEDKINGDOM', 'UNITED KINGDOM', str_replace('COM_COMMUNITY_LANG_NAME_', '', $user->getAddress()));

To clarify, will this fix the issue of putting Flat/Apartment/Building name before the street name, so that these addresses will shown on the Map?

Thanks a lot,

Hi Susan,

yes, that correct. I made the test with that.

Regards

Thank you, this works for the UK now.

Is this code still going to work in other countries if one our subdomains is based in another country?

Hi Susan,

the issue only happing with the countries name that containing "two words". e.g: United Kingdom, that country name always become as "one word" (unitedkingdom).

this issue is a bug, our developer still fixing this issue.

there are any site members that from "two words" countries name? (except UK)

Regards

South Africa, Hong Kong, South Korea to think of a few! There are lots! The solution needs to cover all countries!! Our site is not specific to one country.

Hi Susan,

please wait official fixes from jomsocial developer.

Regards

Hi,

here the fix: