Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

White page following edit of profile & profile pic will not upload

11 years 5 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY: I am in the progress of migrating my site from a subdomain to it's own domain. I have a fresh install of Joomla and JomSocial on the new domain. After editing profile information, it redirects to a white page. When attempting to upload a picture, no matter the size, I receive the pixel error (must be 160 x 160, etc).


STEPS TO REPLICATE:
1 Edit profile and click save
2 Attempt to upload a profile picture

RESULT
1. White screen
2. error or no upload
EXPECTED RESULT
1. Profile saves and redirects to profile page (assuming that is the correct function following save)
2. profile picture uploads
BROWSER
Chrome, IE, Firefox

11 years 5 months ago
Licenses:

Hi,

here the error message:
Fatal error: Call to undefined function j_create_wp_user() in /var/www/vhosts/ccsoe.org/httpdocs/plugins/user/wordpress/wordpress.php on line 83

so I disabled that wordpress plugin. please contact that plugin provider for more support.
now you can edit profile and upload avatar

Regards

11 years 5 months ago
Licenses:

Hi,

here the error message:
Fatal error: Call to undefined function j_create_wp_user() in /var/www/vhosts/ccsoe.org/httpdocs/plugins/user/wordpress/wordpress.php on line 83

so I disabled that wordpress plugin. please contact that plugin provider for more support.
now you can edit profile and upload avatar

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW