Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Can you please help to resolve, I know you are going to tell me that I'm still in version 3 but I don't want to upgrade yet to version 4 when I see the quantity of bugs which are listed every day.
JomSocial 3.2.1.6 is know to have a bug in birthdate field so it doesn't support custom date format. I removed your format and now date should be fine.
There are 18 known bugs in JomSocial 4.x.x this isn't much... But it's up to you if you want to upgrade. Please, note that NO patches will be released for your current version of JomSocial.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you