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Problem in user registration

11 years 5 months ago

#128881

Topic Author
Tulio
Offline
Fresh Boarder
Posts: 2
Thank you received: 0

Licenses:

JomSocial Active iSEO Active Socialize Active

ISSUE SUMMARY:

Hello !

I'm having a problem when a user tries to sign in my JomSocial .
Once the first part of the application form is completed and click on next appears the following error message:

Registration Error: Session expired. Please try again later.

I would like to help to solve this problem .

Thanks,

Túlio

11 years 5 months ago

#128888

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Tulio.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

11 years 5 months ago

#128934

Albertus
Offline
User is blocked
Posts: 3296
Thank you received: 2582

Licenses:

Hi,

I cant replicate this issue. I signup twice, and succeed.

please try to clear browser cache and cookies.

Regards

Attachments:

11 years 5 months ago

#129006

Topic Author
Tulio
Offline
Fresh Boarder
Posts: 2
Thank you received: 0

Licenses:

JomSocial Active iSEO Active Socialize Active

I cleared the cache and tried three times on computers in different places and the problem occurred in all of them.
See the Annex.
Please, I need help because without solving it can not launch the site.

Attachments:

11 years 5 months ago

#129092

Albertus
Offline
User is blocked
Posts: 3296
Thank you received: 2582

Licenses:

Hi Tulio,

seem the issue only at your side, not sure what happen. here the video from my side.
www.screencast.com/t/m3sATH0QhQ4
try to emptying session table at database by execute this query from phpmyadmin

TRUNCATE TABLE `phsyq_session`

Regards

11 years 5 months ago

#129160

Topic Author
Tulio
Offline
Fresh Boarder
Posts: 2
Thank you received: 0

Licenses:

JomSocial Active iSEO Active Socialize Active

I tried placing the order by another computer in both Firefox and Chrome when I could not in any attempt .
I did not understand what you mean by " TRUNCATE TABLE` phsyq_session` " . I do not have much technical knowledge.
Please see the video in the Annex.

Moderators: Piotr Garasiński

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