Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Not sure if this is a one-off occurrence or if it is something that needs further looking into but a new user reached out stating that they never received their activation link and I confirmed this in the Mail Queue. I have also tested and confirmed this by creating a new user (I did receive the email but it never showed in the Mail Queue).
Activation emails are not listed on mail queue.
I just registered on your site and I received activation email:
prntscr.com/6txs0y
Maybe email landed in user spam box? Or was rejected.
Nevertheless this feature works as it should.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
That is what I thought as well but wanted to report to be sure. Perhaps the initial activation email is something that might want to be included in the mail queue for tracking purposes in future releases of JS?