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"more" button at bottom of stream only works sometimes

11 years 6 months ago
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Since upgrading from Jomsocial 3 to 4 on my dev site the "more" button at the bottom of the stream only works intermittently (for guests and users)

Refresh jomsocial page and try clicking on the More button. Refrsh try again a few more times.
It only loads more activities sometimes.

I have tested in Firefox only v37.0.1

11 years 6 months ago
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Hi Justin,

tried it many times, but I cant reproduce the issue. could you please elaborate more? and try to using other computer and browser.

Regards

11 years 6 months ago
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I have tried in firefox, chrome and IE, and it does the same in all.
I've just tested on another machine. I tried refreshing 3 times and the activity feed "more" button did nothing.

Not sure how else to elaborate it is a very straight forward issue.

11 years 6 months ago
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Hi Justin,

I logged in with username:
jomsocial

but with that username I cant reproduce the issue. can I tried with your username?

Regards

11 years 6 months ago
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you don't even need to login. Stream is visible to guests. But for me the problem occurs with my login and when I am a guest.

I've just tried on a third machine. After the third refresh, the more button did not work.

11 years 6 months ago
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Hi Justin,

I tried mayn times at:
www.newr .[yoursitedomain].com/community/

and I can view more many times



strange... maybe I missing something here

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11 years 6 months ago
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It is intermittent. Sometimes I have to load 10 tabs in my browser and in only one of them the more button does not work.
I have the same issue with all browsers on all machines.
Are you opening the page up in enough tabs? more than 10?

11 years 6 months ago
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Hi Justin,

it can be browser exhaustion. I tried until 20 tabs, but still cant reproduce it.
why you need to open many tabs?

Regards

11 years 6 months ago
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I only have windows 7 and windows 8 to test on.
But it is happening on all the machines with any browser.
Have you tested on Windows 7 or 8?

I'm not sure what you mean by "Browser exhaustion"
But I don't have this issue with my old Jomsocial 3.2.1.6

11 years 6 months ago
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Hi Justin,

let me assign this topic to other support staff that using windows.

Regards

11 years 6 months ago
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Hi, Justin.

I'm sorry but I also can't replicate this on my Linux and Windows 7.
I agree with Albertus that it may be resource exhaustion. Let me explain.
Browser is an application that runs in certain environment created by operating system and has allocated system resources like operational memory.

Each script on page needs resources to be executed, the more scripts and pages to be rendered the more resources browser need. If you open MANY tabs MANY scripts will be executed on the same time and MANY pages needs to be rendered.

Additionally on your site your site you have extension called com_kide and every 7-8 seconds it runs bundle script. It you have e.g 20 tabs in each one script runs at the same time: prntscr.com/6wrhnm . That consumes a lot of resources and your browser may start to response slow.

Take a look only few tabs in FireFox consumes about 17% of my CPU power: prntscr.com/6wri03

So this is possible cause of your issue. How does it behaves on one tab only?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
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I just opened the page once now and the "more" button does nothing when I click on it.
I refreshed and then it worked again. Another 6 refreshes in one tab and then it didn't work again.
I have tried on 5 different machines and it does this on all of them.

11 years 6 months ago
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Hi, Justin.

Ok, please, disable com_kide extension and try again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
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I disabled com_kide but the same thing is still happening.

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