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User can't view all of the terms & conditions during registration process

11 years 6 months ago
  • Ofer's Avatar
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  • Ofer
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ISSUE SUMMARY:
During registration process, user must agree to terms & conditions.
However, when user selects to view the t&c, user cannot scroll to the beginning of the T&C, and cannot read them.

STEPS TO REPLICATE:
1. Go to DoMotorsports.con.
2. Click to join
3. Click on T&C
4 Observe, you cannot see the top of T&C
5 First sentence should be "DoMotorsports.com is an online website (hereafter the "Website") owned and operated by Apex IT Solutions, LLC."

RESULT
User cannot read all of the T&C

EXPECTED RESULT
User should be able to scroll up and down to see all T&C no matter how long

BROWSER
IE11 and Chrome.

11 years 6 months ago
Licenses:

Hi, Ofer.

You have loop in registration process... user need to login to register :)
You probably set JomSocial homepage for registered only.
Disable Joomla! SEF and check what ID has registration page, then check what privacy settings menu item has.

prntscr.com/6r6f8o


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11 years 6 months ago
  • Ofer's Avatar
    Topic Author
  • Ofer
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  • Fresh Boarder
  • Posts: 4
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

The re-direct is happening because a link in the JomSocial toolbar menu is set to Register.
The link is called "DoMotorsports" (in green) and it should be available only for registered users.
If I set the permission on it to Public, the Join Us button works fine.
Why are the two connected?

In other words, we want the DoMotorsports to be for registered users ONLY and the Join Us link to go to the registration form.

Ofer

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11 years 6 months ago
  • Ofer's Avatar
    Topic Author
  • Ofer
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

Regardless to the Join Us working or not, use the "Register" link in our footer to get to the registration form. That is where the T&C popup does not work.

11 years 6 months ago
Licenses:

Hi, Ofer.

It's because DoMotorSports menu item has lower ID than Home in Menu_guest thus joomla! thinks that DoMotorSports is a proper menu item for homepage. Just delete it and create again, it will have higher ID and then you could set privacy restrictions to it.

As for Terms and Conditions, please, try this fix: www.jomsocial.com/forum/technical-issues...size-location#124502


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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