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Block & Unfriend Text is in the same color as background. Can't see it

11 years 6 months ago
  • Ofer's Avatar
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  • Ofer
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JomSocial Expired Socialize Expired

ISSUE SUMMARY:
User wants to unfriend another user. clicks on the like icon on upper right corner of profile image.
Little menu opens with 2 options:
a. Unfriend
b. block user.

The text and the background are in the same color, so the user cannot see the text.
See green circle in the attached SS.


BROWSER IE11, iPad, Chrome

Attachments:
11 years 6 months ago
Licenses:

Hi, Ofer.

I can't even view my own profile there.
Please, edit your first post and add SUPER USER credentials and access to backend.

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11 years 6 months ago
  • Ofer's Avatar
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  • Ofer
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JomSocial Expired Socialize Expired

The access issue was fixed. you can use the credentials in the post to log in. Sorry, we had an issue, it is now resolved.

11 years 6 months ago
Licenses:

Hi, Ofer.

This is caused by your settings in ThemeMagic. I can't say what exactly as I don't have access to your site backend. URL seems to be wrong.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
  • Ofer's Avatar
    Topic Author
  • Ofer
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  • Posts: 4
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

i do not understand why you say you have no access to back end. i checked again the user name and password in the post, it gives you super user rights. do u need anything else?
I checked the link also, it is for the log in screen.
also, while you are looking into that, I think the red frame around our footer (see attached) is related to that. We do not want it and cant find where to get rid of it. Please let us know what to do to remove it. It appears on mobile devices only.

Attachments:
11 years 6 months ago
Licenses:

HI, Ofer.

I mean backend URL, you provided: domain.com/administrator/index.php?and-here-security-token
But after clicking it I'm redirected to frontend.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
  • Ofer's Avatar
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  • Ofer
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  • Posts: 4
  • Thank you received: 4
Licenses:
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use <remove for security reason>

11 years 6 months ago
Licenses:

Hi, Ofer.

I checked your site and it seems you managed to change it yourself: prntscr.com/6rhmcd
You use outdated version of Socialize -> 1.2.9. New version have a lot more theming options.
But add this:

.t3-footer {
background: #222222 !important;
}

to: ROOT/templates/socialize/css/custom.css (if you don't have custom.css - feel free to create it)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
  • Ofer's Avatar
    Topic Author
  • Ofer
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

OK, yes. we are paying someone to make changes to the site to look and function the way we want it to.
I am waaaaaaaaaaaaat to ignorant in PHP and CSS to make any changes :)

Moderators: Piotr Garasiński
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