Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

You've entered an invalid e-mail address

11 years 6 months ago
Licenses:
JomSocial Expired Socialize Expired

ISSUE SUMMARY:
A new user is not able to register on JomSocial by using an email-Address which contains the "new" first-level-domain (see screenshot).

STEPS TO REPLICATE:
1 Open Registration Form
2 Add any of new email-Adresses (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)

RESULT



EXPECTED RESULT
A user with such email address should be able to register

BROWSER
Firefox, IE

Attachments:
11 years 6 months ago
Licenses:

Hi, Ramon.

Please, read this topic: www.jomsocial.com/forum/technical-issues...-was-rejected#120141

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired Socialize Expired

Thank you, Michal. I read the topic but it didn't help.

I don't have any restrictions:



OK, I think I know where the problem could be. Of course I am not sure yet if it is the right statement (and right file), but please take a look on this one. In the file "validate-1.5.js"-file this regular expression (Line: 276):
^([*+!.&#$¦\'\\%\/0-9a-z^_`{}=?~:-]+)@(([0-9a-z-]+\.)+[0-9a-z]{2,4})$
will return false be cause of quantifier {2,4} at the end the statement. So This email address is being protected from spambots. You need JavaScript enabled to view it. will work, but not This email address is being protected from spambots. You need JavaScript enabled to view it..

If this statement repeats somewhere else for registration-form-validation, may be it could be the solution for my problem.

Attachments:
The following user(s) said Thank You: Michał
11 years 6 months ago
Licenses:

Hi, Ramon.

It seems you have right. Similar issue was reported for previous version.
I'll report it as a bug to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ramon
11 years 6 months ago
Licenses:

Hi, Ramon.

Please, do a safe copy of those files:

ROOT/components/com_community/assets/release/js/bundle.js
ROOT/components/com_community/assets/source/js/utils/validation.js

Then clear browser cache, and upload content of package to main Joomla! folder on server.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

This message has an attachment file.
Please log in or register to see it.

The following user(s) said Thank You: Ramon
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved