Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
When I go to the site sometimes there is such a form (Form input)
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Sometimes this form appears at the entrance to the site for a few seconds. This does not always happen periodically but approximately 3-5 times to 10 times.
This modal window pops up when system detects that session expired (or user is not logged in) and user tries to reach restricted places or actions.
Your session lifetime is 20 minutes only... Try to clean browser and Joomla! cache.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you