Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
1) We would like to edit the Subject text of email notifications of Discussions, as they are very long and take up a lot of space when you view on a phone..
Currently it says 'Triathlon training discussion created in Group X"
We want to say "Triathlon training - Group X
We can't find the correct file to edit this. Please can you help.
2) We also want to remove some of the text at the top of the Discussion message as there is too much there too
Currently it says
"Hi Susan Burton,
Steve Smith has recently posted a new discussion in the group, Trainee Triathletes. Below is the discussion snippet that has been created.
Subject:
Message"
We would like to say
"Steve Smith has posted a new discussion in Trainee Triathletes.
Subject:
Message"
Hope you can help tell us how to do this
ISSUE SUMMARY:
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
And just edit their text. but remember to keep placeholders for data string like: %1$s
\n is a new line break. If you want to add something like in new paragraph use two of them \n\n .
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you