Hi,
Is there a way that the email notification of a Group Discussion or Event could be sent to the creator of the Discussion/Event.
It sounds ridiculous, but some of our users want this, because they want to 'know' that the notification has been emailed out.
Any chance this is an easy fix?!
Thanks a lot
Hi Susan,
What email notifications do you mean? Like send mass message?
Thx
Hi
Imagine User X creates an event in his group. Members of the group will receive notification that X created an event, including an email notification.
But X will not receive a copy of the email notification myself, as X created the event.
Also, X start a discussion in the group, and group members get a notification by email of the discussion, but X doesn't get an email notification, as he started the discussion.
X relies on people receiving the email notifications to drive people onto the site. So if no-one responds he worries that the email notification didn't go out.
X says that he would like a copy of the event and discussion email notifications to go to the creator of the event and discussion. We have had other people ask the same thing. I know it sounds crazy, but it is about giving our group admin's confidence in our site.
how difficult would it be to copy the event or discussion creator into the email notification?
Thanks
Users are complaining that they don't get a copy of what they send out to users or a confirmation that discussion has been sent. They go around asking people if they received it. They are also unsure whether the email has gone to the whole community or just members in a group.
Hi Susan,
this is by design, creator will not get the email notifications.
I cant provide customization about it, because too much efforts.
you can put user voice at here:
uservoice.jomsocial.com/forums/101561-jo...ial-feature-requests
jomsocial is always looking for suggestions of how to improve.
Regards,
We keep getting users asking for this! - ie they want to see when the email notification of their discussion or email notification of their event invitation has gone out. Some of them don't use the site often, so they don't feel confident that a notification has been emailed out.
I am guessing that currently you remove the discussion/event creator from the message recipients? For us, we would like to keep/put the discussion/event creator onto the email notification list....?!!
So please can you ask your colleagues. Thanks!
Hi, Susan.
There is only one place where user get confirmation that he/she send out a message. That is Inbox -> Set. If you send invitation or create event, you'll not receive notification. Why? because you are the source of certain action. If you did something, do you need notification that you did something? Imagine that you receive notification as confirmation of everything you've done in community... the the only thing you'll be reading for one hour each day will be about your own activity (if you're extremely active).
I don't see reason why you want to receive notification about event creation if you can see that event is created. Isn't it enough? :) Same goes for discussion - presence of created discussion stands for notification.
I noticed that you request a lot of new "features" and customizations... that will rather useful for your own community. As you said:
We keep getting users asking for this
I do understand your approach - of course not everyone needs the same thing, and of course we all think our needs are the most important! In this case, I wouldn't want this feature myself, but people ask for it. Anyway, we can forget it.
The problem I find with Uservoice is it is very slow to get votes, and some people don't vote for important things. eg I put "Make Jomsocial fully Mobile responsive" on there last year....and got 4 votes when that was very important to everyone!!! And 'Display non attending event guests to Event Admins' got 15 votes, a good number, and it hasn't been implemented yet. I really can't understand why actually!
Because I test the site a lot I do find the things that I think could be improved. So the trade-off for me asking for features is that I am good at finding your bugs. I am waiting on 7 Confirmed Bugs at the moment :-)
Anyway, I am in a better mood today than yesterday.....when I was annoyed about the bugs.
Thanks for your input!!
HI, Susan.
You do a real good job finding bugs. But as you know not all reports are bugs. Some of them are user experience and other feature/customizations request.
Sinisa have an eye on User Voice and he take it seriously. Why people doesn't vote for ideas that seems to be important? Well, not all our users are aware of User Voice... also there are so many ideas that even users have problem to dig something valuable. Another thing is that everybody votes for their own ideas, thus they don't have votes to vote for idea of others...
You see, people are creative and have some expectations, but we work in quite small crew as for so complex extension like JomSocial is. We don't have army of programmers like Google or Mozilla. So User Voice was a kind of "antiflood" system so we'll not drown under users ideas :)
Once again, thank you for great job you do finding bugs and other failures... but when it comes to features and customizations maybe a better (and reach with results) will be to hire own developer?