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Tagging issues

11 years 8 months ago
  • Jared's Avatar
    Topic Author
  • Jared
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  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Expired Socialize Expired

I've noticed that when tagging photos the system wants to log me out every so often. Also, I noticed that there is a huge delay in the profiles showing up when typing the names in the tagbox (and @tagging in stream/comments,etc).

STEPS TO REPRODUCE:

Login as a regular user
Tag a friend in a photo.

RESULT:
Modal widow appears stating that there is an authorization error and that user needs to sign in.

EXPECTED RESULT:
I expect to be able to tag photos flawlessly

OCCURS ON:
Joomla 3.3.6 + JomSocial 3.2.1.6 on Firefox

TEMPLATE:
Socialize (Jomsocial)

OPERATING SYSTEM:
Windows 7, Windows 8.1

Attachments:
11 years 8 months ago
Licenses:

Hi, Jared.

I just logged in to your site and tagged you in a random photo... I wasn't asked for log in.
screencast-o-matic.com/watch/conu6PemQf

Try to clear browser cache, log in again and do a test again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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