Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Site Optimization - Recommended settings

11 years 8 months ago
  • Jared's Avatar
    Topic Author
  • Jared
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Expired Socialize Expired

I am in a good hosting environment but right now i have my cdn and jch optimize turned off while re-developing the site. My questions is, can you recommend optimal settings on the backend for the site?

Currently, beta users are experiencing issues like blank windows when clicking notifications.

See image.

Attachments:
11 years 8 months ago
Licenses:

Hi, Jared.

Optimal settings are default JomSocial settings :)
Your issue is rather not related with backend settings.

Please, describe when , after what actions, blank window appears.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 8 months ago
  • Jared's Avatar
    Topic Author
  • Jared
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Expired Socialize Expired

STEPS TO REPRODUCE:

Login as a regular user
Click on Any notifications icon

RESULT:
Modal widow appears and is blank. Intermittently, after a few seconds the white portion of the box disappears and the header portion of the modal window remains.

EXPECTED RESULT:
I expect to be able to crop avatar after upload.

OCCURS ON:
Joomla 3.3.6 + JomSocial 3.2.1.6 on Chrome

TEMPLATE:
Socialize (Jomsocial)

OPERATING SYSTEM:
Windows 7, Windows 8.1

Attachments:
11 years 8 months ago
Licenses:

Hi, Jared.

I'm sorry but I can't reproduce your issue:

prntscr.com/6auw80
prntscr.com/6auwh5
prntscr.com/6auwom

All, notifications windows open well for me...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved